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Privacy Policy

Last updated: 05/19/2025

This Privacy Policy aims to clarify how Hidrometer, a company operating in Brazil in the sale of water meters, flow meters and dispensers, collects, uses, processes and protects the personal data of its visitors and customers, in accordance with the General Personal Data Protection Law (LGPD – Law No. 13,709/2018).

Legal Disclaimer

The clarifications and information contained on this page are for informational purposes only and do not constitute legal advice. Although prepared based on best practices, they are not a substitute for the advice of a qualified professional. Hidrometer recommends that its customers and visitors consult appropriate legal counsel to understand their specific data privacy obligations.

Information Collected

We collect different types of personal data, depending on the user's interaction with our website, such as:

  • Full name;

  • E-mail;

  • Phone number;

  • Company or position (when applicable);

  • IP address and geolocation data;

  • Information about the browser and access device;

  • Navigation data (pages visited, time spent, interactions).

This information may be collected through:

  • Contact forms;

  • Newsletter subscriptions;

  • Cookies and similar technologies.

Purpose of Collection

Data is collected for the following purposes:

  • Respond to requests and messages sent by the user;

  • Provide quotations, commercial service and technical support;

  • Send informative content, updates or promotions (with consent);

  • Improve website navigation and functionality;

  • Comply with legal and regulatory obligations.

Sharing with Third Parties

Hidrometer does not sell its users' personal data. Information may only be shared in the following situations:

  • With service providers hired for specific activities (such as website hosting or marketing), who are committed to confidentiality;

  • To comply with legal obligations, court orders or requirements of public authorities;

  • With the express consent of the holder.

Data Storage and Security

We adopt administrative, technical, and physical security measures to protect personal data against unauthorized access, loss, misuse, or alteration. Data is stored on secure servers for a period compatible with the purposes of processing or as required by law.

Rights of Holders

According to the LGPD, the data subject may, at any time:

  • Confirm the existence of treatment;

  • Access your data;

  • Correct incomplete, inaccurate or outdated data;

  • Request the anonymization or deletion of unnecessary or excessive data;

  • Revoke consents;

  • Request data portability to another service or product provider.

To exercise your rights, please contact us via email: contato@hidrometer.com.br

Minors' Data

Our website is not directed to anyone under the age of 18. We do not intentionally collect data from children or adolescents. If we have collected data from minors without proper consent, we will delete it immediately upon request.

Cookies

We use cookies to improve website navigation and personalize the user experience. By continuing to browse, you agree to the use of cookies. You can configure your browser to refuse cookies, but this may affect website functionality.

Changes to this Policy

This Privacy Policy may be modified at any time to ensure compliance with legislative or operational changes. The new version will be published on this page with a revised update date.

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